Increase customer loyalty and partner engagement with anywhere access to your customer portal using Mobile Publisher for Community Cloud

World’s #1 CRM

Community Cloud

Integrate data from any source

Infuse communities with data from any system, anywhere. Customers can create and escalate support cases. Partners can update opportunities and qualify leads. Employees can collaborate on and share files.

Community Cloud helps us gain the deep personal understanding we need to innovate, not just for technology’s sake, but for people's sake

Extend any business process

From sales, service, and marketing, to supply chain and product development, business integration solutions from Salesforce connect them all

Embed custom and third-party apps

Enable fund approval, status updates, or any other actions with powerful business integration software

Integrate any record or object

From sales opportunities to support cases, contacts, campaigns, or any custom object.

Create feed and publisher actions

Members can move processes forward directly from the community.

Integrate data from any third-party system

Easily present data to community members in a branded, mobile, and social environment

Build Personalized experience

It’s a better experience for customers when they can find the information they need faster. Community Cloud automatically suggests connections to experts, groups, and content. Recommendations are powered by Salesforce Einstein’s machine learning and are based on individual interests, needs, and behavior

Get a lot more action with a little more conversation

Use Salesforce online customer communities to recommend groups and experts that have related interests and needs

Present a personalized feed

Select content — including files, articles, and topics — from across the community to deliver customized, relevant information

Provide a complete view of community members

All users' profile pages show areas of interest and endorsements received for their expertise, as well as acknowledgment badges received from other members

Increase onsight Engagement

Create a vibrant community by recognizing your most active members with customizable badges that appear on their profile. Enable members to endorse each other for specific skills and expertise

Provide each member with a personal score

All users' profile pages show areas of interest and endorsements received for their expertise, as well as acknowledgment badges received from other members

Enable user badging

Users can create their own badges, which are a great way for users to thank each other for their contributions, for taking initiative, or for any other activity they want to recognize

Bring experts to the forefront

Empower members to identify and endorse other members as experts on specific topics

Highlight top influencers and contributors

Customer engagement software allows you to create a public leaderboard to thank members for their contributions

Get CRM-powered experiences that let you and your partners think outside the box

Increase customer loyalty and partner engagement with anywhere access to your customer portal using Mobile Publisher for Community Cloud

ZCloud Consultancy LLC

We are a cloud consulting company and A Salesforce Consulting partner in United Arab Emirates, Egypt, Jordan, Kuwait, Iraq, Saudi Arabia, and Lebanon.

Our team is a group of passionate Salesforce specialists who love to help our customers achieve their goals.

We provide a full consultation service to fit your business needs and will put you on the right path.

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