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Updated: Nov 16, 2020

As security threats grow more common, it's increasingly important to implement stronger measures to protect your business and customers. ZCloud Consultancy is at the core of your business, that’s why we understand that you as a Salesforce admin probably walk a fine line between making sure that your data is secure and that your users can log in quickly and easily. Thus, we’re giving you the perfect solution to amplify your security by requiring a second level of authentication for every user login. The most effective way to protect your data is to require your users to provide more than just their username and password. MFA or multi-factor authentication is an additional layer of protection beyond passwords to protect your investment.

What Is Multi-Factor Authentication?

MFA is a secure, intelligent authentication method that requires users to verify their identity by using two (2FA) or more pieces of evidence (or “factors”) when they log in. Possible factors include a code generated by an authentication app, a hardware security key, or even a biometric scan such as a fingerprint.

How MFA Can Give Me Extra Security?

Passwords are often the weakest link when securing users’ accounts. They require constant dealing with forgotten passwords and locked-out accounts — for example, it’s easy for hackers to utilize weak or reused passwords. That’s where multi-factor authentication (MFA) comes in. It’s one of the simplest, most effective ways to prevent unauthorized account access and safeguard your data and your customers’ data.

What's the difference between MFA and 2FA?

You may be wondering, now what’s the difference between MFA and 2FA mentioned earlier? The answer is that they both protect against unauthorized access by requiring a user to provide multiple authentication factors to prove their identity. The only difference between them is the number of factors that are needed to log in. MFA requires two or more factors, providing options for many combinations of authentication mechanisms. 2FA, on the other hand, is a subset of MFA that requires two factors only.

How Two-Factor Authentication Works?

You may not know it, but you probably already use two-factor authentication in the physical world. Every time you get cash from the ATM, you use something you have (your bank card) plus something you know (your PIN). The Salesforce Authenticator mobile app works idea is similar. It sends a push notification to the user’s mobile device when the Salesforce account requires identity verification. The user responds on the mobile device to verify or block the activity. The user can enable location services for the app and automate verifications from trusted locations, such as a home or office. Salesforce Authenticator also generates verification codes, sometimes called “time-based one-time passwords” (TOTPs). Users can choose to enter a password plus the code instead of responding to a push notification from the app for two-factor verification. Or they can get a verification code from another authenticator app.

Which Salesforce Products Support MFA Today?

Currently, the products that come with MFA support are Sales Cloud, Service Cloud, B2C Commerce Cloud, B2B Commerce Cloud, Platform, Analytics Cloud, Financial Services Cloud, Health Cloud, Manufacturing Cloud, Consumer Goods Cloud, Government Cloud, Philanthropy Cloud, Community Cloud, and Salesforce Essentials.

How Do I Turn on MFA for My Salesforce Products?

If you need to scale up your data protection level, we have you covered. Contact our advisors to learn how you can protect critical data from here.

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